Smart Ticketing Alliance is hiring!

The Smart Ticketing Alliance (STA), founded in 2015, drives a coordinated effort towards global ticketing interoperability for the public transport sector. This includes the establishment of a trust scheme that mirrors the schemes used in the mobile phone industry, banking sector and with other stakeholders. Main goals of the alliance are:

  • Cooperation between national and regional Smart Ticketing schemes to establish interoperable Smart Ticketing in Europe and elsewhere.
  • Develop, agree and publish the functional and technical requirements for smart ticketing interoperability
  • Cooperation for the establishment of Trust Schemes, Specifications and Certification
  • Cooperation with other European and International bodies to promote interoperability in Smart Ticketing

The Smart Ticketing Alliance is currently looking for


for a 24 months part-time contract with possibility to extend it. The position is opened ideally to self-employed and consultants and it requires partial presence of the manager in house in UITP offices in Brussels during the duration of the contract. The presence plan can be negotiated. The STA Manager will directly report to the Chairman of the Executive Board.


The Manager will be responsible for leading and coordinating all the activities linked to the management of the association.

The mission consists in supporting STA Executive Board and members to adopt a modern and innovative management that help positioning the Alliance as global reference for trust in ticketing.
This position implies leadership, consensus-building and diplomatic skills in a sensitive environment to conciliate the different interests of the actors to move positions forward in line with the association’s and sector’s strategies.


1. Administrative work

  • preparation, minutes, follow-ups for official meetings (e.g. board meeting)
  • accounting work (support to treasurer)
  • general assembly (preparation, minutes, follow-ups)
  • official reports
  • legal work

2. Working groups

  • coordination of working groups
  • progress reporting to the Executive Board
  • support in editing papers
  • reminding the working groups

3. Support for the board

  • personal assistant for the chairman or the vice chairman (agenda, documents for meetings etc.)
  • preparing reports for the board

4. Communications

  • communications (leaflets, brochures, website, newsletter etc.)
  • public relations
  • brand management
  • cooperation with WG communication

5. Membership care

  • administration
  • service for the members
  • networking
  • acquire new members


  • University degree (preferably in Computer Science, Engineering or equivalent)
  • Good knowledge of all modes of transport and ticketing
  • Strong communication skills with capacity to produce and write reports but also to animate a group of experts and synthetise the knowledge
  • Networking skills
  • Excellent written and spoken English, other languages are an asset
  • Oral communication skills and ability to communicate clearly and effectively to an audience
  • Capability to work both in team but also autonomously with limited set of inputs
  • IT literate
  • Good relational competences (sense of listening, empathy, ability to lead group discussion, team work)
  • Service oriented
  • Sense of initiative, problems solving
  • Ability to travel and to work under pressure
  • Integrity and professionalism

Deadline for application: 20/09/2019
Starting date: January 2020

Send your CV and cover letter to

Travel only with your name – Smart Ticketing Alliance Workshop at the UITP Summit

The Smart Ticketing Alliance is organising its next “Travel only with your name” workshop on 12 June 2019 in Stockholm in marge of the UITP Global Public Transport Summit.

Over the last years, ABT represented one of the concepts that aimed to reshape the way public transport ticketing is designed and implemented by facilitating the life of citizens and of public transport authorities. The objective of the workshop will give the opportunity to showcase various sectoral achievement of account-based ticketing (ABT) in the field of smart ticketing and to present the evolution of the STA’s various working groups.

The workshop is addressed to STA current and future members, as well as to various public transport and smart ticketing stakeholders interested in ABT evolutions and challenges from an institutional perspective.

Participation is free-of-charge for Summit delegates and exhibitors.

Discover the programme

Register here


Room k14
Mässvägen 1 Älvsjö
Stockholm Sweden

STA takes an active lead in the development of interoperable smart ticketing throughout Europe

“Travel only with your name” was the title of this year’s STA Workshop held with great success on 12 November in Barcelona. In cooperation with our local host and and board member ATM Barcelona experts in the field of smart ticketing gathered for a one-day workshop on account based ticketing (ABT) and the relevance of certification for interoperability.

Manifold exchanges between the participants and the expert speakers from BMC, Ruter, Init and ATM Barcelona focused on the relevance of the ABT concept for future smart ticketing schemes. In the second part of the workshop AFIMB and Paycert focused on key aspects of certification. These crucial advances are led by a STA Working group.

The presentations will be soon available!

You will find here below pictures of the event!

“Travel only with your name”, the next STA Workshop

After the success in 2017 of the Workshop “En route for seamless travel, the Smart Ticketing Alliance- together with ATM Barcelona (our local host) – and with the support of UITP  is organising its 2018 Workshop entitled “Travel only with your name“.

The event will be held on November 12th in Barcelona will gather representatives of the public transport sector.

A few years ago the idea of seamless travelling throughout Europe seemed hardly possible due to the diversity of different eTicket schemes and eTicket infrastructure.

With the creation of the Smart Ticketing Alliance, the growing numbers of eTicket systems and the developing harmonisation of NFC and contactless standards, we can now imagine  that “Travel with our name” will soon not be a dream anymore.

MEETING VENUE HAS CHANGED – The workshop will take place in Casa de les Punxes, Avinguda Diagonal, 420, 08037 Barcelona. 

Discover the programme

Success of the 4th Workshop of the Smart Ticketing Alliance

The Smart Ticketing Alliance organised its 4th Workshop on 6 March 2018 in Karlsruhe, in marge of the international conference & exhibition IT-TRANS. The workshop, entitled “Smarter travel becoming real for more and more customers” gathered more than 60 participants.

The workshop’s objective was to present the achievements of the Smart Ticketing Alliance to support the development of interoperable smart ticketing throughout Europe. Travelling seamlessly throughout Europe is one of the biggest challenges we face today. In terms of smarter ticketing, the STA has provided significant results to achieve this goal.

Mohamed Mezghani, UITP Secretary General, opened the workshop highlighting the importance of the role of the Smart Ticketing Alliance and the need to increase the collaboration between UITP and the Smart Ticketing Alliance.

Participants had also the opportunity to learn how interoperability issues have been approached in the e-ticketing schemes in Strasbourg, Aachen and within Luxembourg, France, Belgium and the United Kingdom. The presentations were followed by a roundtable discussion involving the speakers as well as a representative from Wizway to discuss challenges they are facing in their specific regions.

Presentations made during the event are available here.

Should be interested in joining the Smart Ticketing Alliance, please find more information at the following link or do not hesitate to contact Meredith Baker/Jérôme Lengelé.

Successful STA Workshop “En route for seamless travel” in Barcelona

The Smart Ticketing Alliance together with ATM Barcelona (our local host) and supported by UITP organised the annual STA Workshop “En route for seamless travel“. The event took place on November 6th, at Museu Marítim de Barcelona, in Barcelona and gathered more than 60 public transport sector representatives.

Just a few years ago the idea of seamless travelling throughout Europe seemed hardly possible due to the diversity of different eTicket schemes and eTicket infrastructure.

With the creation of the Smart Ticketing Alliance, the growing numbers of eTicket systems and the developing harmonisation of NFC and contactless standards, we can now proudly state that we are “En route for Seamless Travel”, theme of the STA annual Workshop.

Programme is available here.

Presentations are available here.

New Documentation of Use Cases for Interoperable Fare Management System data exchanges has been released

Interoperable Fare Management Systems (IFMS) are becoming more and more interconnected. This need for connections between IFMS comes from different factors:

  • Ticketing interoperability areas are expanding and operational data exchanges between ticketing systems are required for revenue sharing or traffic planning purposes,
  • Account Based Ticketing (ABT) is developing and creates the need for back office data exchanges as the proof of entitlement to travel is held in the IFMS back office, and not in the media,
  • The increasing economic pressure on local authorities is encouraging them to build ticketing revenue sharing models based on actual passenger journeys rather than on predefined pro-rata calculations, and this mandates the need for sharing operational usage data.

Many initiatives defining specifications for IFMS data exchanges do exist but most of them are at best implemented at a regional or domestic level. Anticipating that data exchanges between IFMS will only increase in the future, the Smart Ticketing Alliance has resolved to describe the list of use cases that PT stakeholders want to see addressed through IFMS data exchanges.

The documentation of such use cases is seen as a necessary prerequisite to the later development of a EU wide specification for an IFMS Back Office interface that should help to seamlessly interconnect ticketing systems and hence favour the development of ticketing interoperability on a broader EU scale.

This document aims to identify the business processes and related use cases that IFMS data exchange should cover. Beyond the business and functional requirements, the regulatory and legal aspect of data exchanges are also taken into account to cope with regards to user data privacy, responsibility of data storage, ownership of the exchanged data ….

Discover the document

Smart Ticketing Alliance certification has started!

In July 2016, Smart Ticketing Alliance (STA), the body that aims to lead the way towards European e-ticketing interoperability standards for the public transport sector, announced a new certification proposal that ensures compliance of transportation contactless fare media and readers (such as ticket machines, gates and validators) with the CEN technical specification TS 16794 in contactless communication.

Discover the full press release here

New Device Certification Release and Related White Paper Support Pathway to Public Transport Interoperability

A decade ago, Public Transport smartcard schemes each had their own unique specifications and a smartcard issued by one scheme could not work in other locations. The European Commission funded EU-IFM Project and now the Smart Ticketing Alliance have worked to define the business rules and requirements to allow smart ticketing schemes to interoperate and the customer to be able to use just one device to travel across schemes and borders.

The Smart Ticketing Alliance, with support from colleagues in the Americas and the Far East, have worked with the NFC Forum and the GSMA to ensure the specific requirements of public transport smartcard schemes are reflected in the latest NFC and mobile handset specifications.  The STA is proud of its formal liaison with the NFC Forum and GSMA, and to see it come to fruition in the White Paper and latest press release from the NFC Forum.

STA mobile use cases

The increasing use of smart phones and the transformation from classical to mobile service offers is one of the major global trends.

Compared to other sectors that have to build up mobile infrastructures from scratch, the Public Transport industry is in a unique position because current contactless eTicketing infrastructures are in principle compatible with NFC-enabled mobile devices. It is now possible to introduce mobile services based on these existing infrastructures.

This document supports the implementation of certified technical interoperability between NFC enabled mobile devices and Public Transport systems. This is achieved by documenting the way that NFC Mobile Devices are used in Public Transport and by identifying the relevant requirements on this basis.

Discover the document