Consensus Policy Statement

  1. Public Transport, through the Smart Ticketing Alliance, is committed to using ISO/IEC 14443 (2005 version for ID1 smartcards and current version for other media) for interoperable schemes.
  2. The Smart Ticketing Alliance wishes to set up a certification scheme(s) for Public Transport devices to ISO/IEC 14443 (readers and media) to show interoperability.
  3. Public Transport is willing to consider other devices and certification schemes that are compliant with (1) above.
  4. Public Transport recognises it specifies and certifies Public Transport devices to ISO/IEC 14443 (readers and media); it recognises NFC Forum specifies and certifies mobile devices for the consumer market.
  5. Public Transport wishes to have compatibility with other devices (such as those using NFC Forum) but Public Transport is not willing to change its existing infrastructure of readers. This objective can be met if an NFC Forum device interoperates with a reader to CEN TS16794 Part 1.
  6. Public Transport is willing to use NFC Forum devices as readers if they are compatible with media to CEN TS16794 Part 1.
  7. An alliance has been initiated between the Smart Ticketing Alliance, the GSMA, the NFC Forum and CEN TC278 WG3 to bring about harmonization of our specifications with regard to NFC technology for the public transport industry.
  8. We welcome wider public transport industry participation in this effort through the Smart Ticketing Alliance.

Smart Ticketing Alliance
V3 March 2015

Smart Ticketing

Smart Ticketing – A new Alliance to break through interoperability barriers
John Verity, Chief Advisor, ITSO Limited, Milton Keynes, United Kingdom

[an edited transcription by Johan van Ieperen – previously published on myUITP]

The Smart Ticketing Alliance represents a platform for cooperation and a coordinated approach for establishing ticketing interoperability for the Public Transport sector. It is an initiative by Calypso Networks Association, AFIMB (France), ITSO (UK), VDV (Germany) and UITP.

Smarter Travel

Smarter Travel is about joining up the different elements of a journey the passenger wants to make. We start with giving the customer the information necessary to plan the itinerary from one door to another door. Their journey goes from A to B and may cover many different modes of travel: on foot, bicycle, taxi, bus, tram metro, local, regional, national and international trains and even air travel. We are already well on our way on sharing the level of information necessary for our customers to plan that entire journey (e.g. through Open Data, using third party developers creating Journey Planner Applications).

The Smart Ticketing Alliance (STA) works from the other extreme: providing the permission to undertake that journey (booking the travel entitlements: the tickets)! Interoperable ticketing requires working towards specifications to put all those permissions inside and alongside in an electronic wallet.

It does not matter whether that wallet contains real tickets or just a token which refers to a back office where the data necessary to identify you during that journey. Furthermore, it can be pay-to-go, or a post paid system. In fact, it can be free of charge (i.e. concessionary fares – even if you do not have to pay a cent, you still have to be able to prove that you can travel for free).

When travel information and ticketing come together, the circle can be closed. We can actually start to redefine the journey based on real time information when there are disruptions in the services. The customer could receive a new itinerary and new permissions to travel using available alternatives.


Smart Travel is about seamless mobility – to take away barriers even if that leg of the trip does not cost anything, like for walking. It has to cover all the elements (connections, itinerary, ticketing, and payment) from door to door, the last mile, for all modes, and across all borders.

Not one size fits all – we have to recognise this as a fact: there needs to be a balance between subsidiarity and interoperability. We are not going to provide one ticket that covers the entire journey. We will have to accept local solutions which are only applicable in that certain area. This requires a bottom-up approach (not top-down).

Taking the United Kingdom as an example where there is true interoperability on the rail network: with s about 2.800 stations, in theory, the matrix counts 2.800 x 2.800 travel possibilities. But when including the different fares, the matrix counts over 300 million cells! If the UK system is to be expanded to a European wide system including all transport modes then clearly that is moving many steps too far.

Moreover, we need to have an Open Architecture and Specifications for the way in which we will hold those permissions to travel. We already have Open Data in terms of Journey Planning (time tables, stop / station / facility locations, are they accessible, lifts and escalator status, etc) but we also have to look at ticketing in this way. Here we also have inter-/multi-/co-modal, cross-border, multi operated journeys, and all of those tickets can reside in that same single wallet which the customer then feels covers the whole of their journey unlike the situation today, scrabbling in their pockets for a collection of different sized tickets, some smart, some paper, some A4 sized or little bits of paper that get lost easily in the folds of your physical wallet. We have to be open and have a single specification for all of that

Smart Ticketing

In addition to the above, smart ticketing will have to include: Point-to-Point Tickets; period passes; concessionary travel; pay-on-entry and pay-as-you-go; and complex specialised ticketing requirements (e.g. Apex, reservations, venue entry). The Smart Ticketing Alliance is looking at the specifications and underlying requirements that are there in order to encourage integrated travel.


The results from the EU IFM project (Interoperable Fare Management) nearly 4 years ago found that Public Transport needs interoperability at three levels: Local Schemes (to move within a city, within a region); National Schemes (within a state or a country); and International Schemes (especially where there is the employment, recreational or other reasons for cross-border travel between countries).

We are not talking about having to use the same tickets everywhere to cover all and the whole of such journeys, but there needs to be the interoperability of the single tickets so they can all be held in the same place. To avoid any misunderstanding: the type or price of the interoperable tickets is not subject to standardisation – only the way we handle them!

The EU IFM project has now moved forward into the Smart Ticketing Alliance.


The Alliance is going to provide a number of smart ticketing deliverables required for the wider smarter travel environment:

  • Seamless integration between journey planning, retailing, ticketing and real-time information using the traveller’s preferred media (e.g. a bank card or their mobile phone). The standards and specifications must be open enough to cover all of those media’s requirements.
  • We must be able to link-in to a One Stop smart access to public transport (e.g. a web portal) which in turn is linked with wider entitlements  (e.g. concessionary travel, integrated Student Cards, social entitlement) or Event Management – a greater need for wider integration is ahead.
  • Where payment does take place, it has to co-reside in a comparable parallel way. Only about 30% of the journeys across Europe actually involve payment at the point of taking that journey!

In the UK, students are beginning to drive the developments in public transport. Recent statistics show, that for the first time ever, the young age group up to the age of 25, now exceeds the over 60 group of being the major user of buses. Traditionally it was always the older you got the more you use the bus, now it is switching the other way around!

STA Goals

  • Cooperation between national and regional Smart Ticketing schemes to establish interoperable Smart Ticketing in Europe and elsewhere.
  • Develop, agree and publish the functional and technical requirements for smart ticketing interoperability
  • Cooperation for the establishment of Trust Schemes, Specifications and Certification
  • Cooperation with other European and International Bodies to promote interoperability in Smart Ticketing

Increasingly the customer will bring his own smart medium (e.g. thier mobile phone or tablet). We need to be able to trust those media. At the same time, the customers are only going to use smart cards if they trust them to hold their tickets securely, particularly when they have a high value – some annual UK rail tickets can cost in excess of 20.000 Euros. This is even a challenge for mobile network operators who tend to think in phone calls costing in the area of Euros or even tens of Euros but not thousends of Euros.

The STA works closely together with CEN (European standardisation body), GSMA (the association of all mobile network operators), the NFC Forum (Handset manufacturers), UIC and Unife (rail sector), etc.


Open Standards, Specifications and Certification offer the public transport sector a unique opportunity:

  • Create ticketing interoperability between schemes
  • Co-exist with other Applications
  • Use 3rd party media (e.g. mobile phones)
  • Access to Best Practice (sharing findings and innovation)
  • Benefit from scale economics in product development,  procurement and speed of implementation
  • Provide a Trusted Service based on Minimum Specifications, Open Standards and Composite Certification

Opportunities for Smart Ticketing in the wider environment:

  • Door-to-door travel integration – seamless integration between Journey Planning, Retailing, Ticketing and Real Time Information
  • Full integration between bus and rail: making multi-modal / multi-operator really happen
  • One smart access to Public Transport and wider Entitlements  (e.g. concessionary travel, integrated Student Cards, social entitlement) – Venue and Event integration with Public Transport
  • Enhanced Modal Switching as part of a wider greening of  transport – Integration with Car and Bike hire schemes
  • One-stop opportunities with NFC-enabled Mobile Phones – linking to the retail business – – +44 1908 255 455 –

STA Working Group “ARCHITECTURE” Started

After a prepatory meeting, the STA decided yesterday (4 Feb 2014) to officialy start a working group called Architecture (of Ticketing Systems). The first aim is to see if the Architecture of Ticketing Systems for Medium Access Devices can be further modularised in such a way that the different existing architectures are harmonised.

The main aim is to reduce global costs of ticketing systems over their whole life span: Initial investment, Maintenance, and Upgrades. But also to facilitate evolution, improving responsiveness to future changes in: use cases, standards, security management, fare rules, and in new technologies such as NFC mobile phones.

So far, ITSO, VDV, Calypso (Europtima) and AFIMB have different apporaches. Both ITSO and VDV have a modular system based on ISO 24014 (the full standard) which is structured to fit the Role Models as they exist in public transport. Calypso, originally not focussed on a strong back-office, has long since recognised the need to accomodate the trend of moving to back-office oriented solutions.

Calypso used the EU project Europtima to fill in that gap. Because the startingpoint for Europtima also were the Use Cases in public transport, the end result is rather similar to what we find in the UK and Germany. The same can be said for the separate work which AFIMB (France) has been performing. In addition it can be stated that Europtima went further and more into the technical details.

The challange is now to see if the four approaches can be 1) harmonised, and 2) improved. One important aspect will be the level of detail (the “granularity”) of the modules. Another aspect is the standardisation and specification of the interfaces between the (black box) modules.

Initially the work will be performed by the STA Full Members and in a later stage the industry will be involved to develop the detailed specifications of the interfaces.

Johan for the UITP STA Secretariat.

Alliance Secretariat

A coordinating Secretariat will be established for the Smart Ticketing Alliance from within UITP to provide a single contact point and for disseminating information by printed documents, newsletters and through the website. The UITP Secretariat will be responsible for arranging meetings for the Management Board and General Assembly. For the first year(s) the founders together with UITP will take responsibility for the secretariat. The secretariat will after the first year(s) be part of the Alliance budget financed by member fees agreed on.

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General Assembly

All full members are invited to be part of a General Assembly that meets once a year.
The General Assembly selects a Management Board of up to 6 members.

The 2015 General Assembly was held on the 15th of June 2015 at UITP premises in Brussels.

The following Board Members were elected:
John Verity (ITSO), Chairperson
Sjef Janssen (VDV e-Karte), Vice Chairperson
Alain Flausch (UITP), Member
Ralph Gambetta (CNA), Member
Bernard Schwob (AFIMB), Member

Management Board

For the first two years the Alliance Management Board will consist of the four Founding Members. The General Assembly will subsequently select a Management Board of up to 6 members. The Management Board will always include the four Founding Members.
The General Assembly and Management Board will create Working Groups as appropriate.


STA has formal liaisons with:

  • CEN TC278 WG3 SG5;
  • UITP
  • GSMA
  • UIC
  • EPTO
  • NFC Forum Transport Special Interest Group
  • Global Platform
  • EC
    • ERTICO
    • Smart Cities

Privacy Model

A good reference is the Privacy Charter developed by the IFM-Project: D2.3 European handbook on rules and regulations for privacy protection in fare devices and back-offices (March 2010).

Trust Management Model

Starting point is the deliverable “Trust Management Model” from the IFM Project: D1.4 Report on the Common Requirements for a Secure Domain to support the Trust Management Model (March 2010).