Our work and vison

The Smart Ticketing Alliance was founded in 2015 as the follow up to the European Interoperable Fare Management Project, which was funded by the European Commission.
Building on the International Standards that define systems and processes required to manage the distribution and use of fare products in an interoperable Public Transport environment, the Project aimed to create a European wide initiative dedicated to the establishment of attractive access to public transportation. This includes modern fare management which is safe, secure, reliable and convenient for both users and operators.

The STA informs the standards-making process and coordinates how public transport uses these standards. We are recognized by a worldwide network of stakeholders as leaders in the public transport smart ticketing environment. If you are interested in gaining a deeper understanding of our work, rules, and regulations, we encourage you to read through our statutes. You will find comprehensive information on these topics.

The STA has updated its statutes. Currently, they are available in French, with an English version to follow as soon as possible. If you are interested in the French version, please contact Anja Wehmeyer.

Our role in the ticketing eco-system

In order to ensure interoperability from a Standards perspective the STA makes use of standards and specifications published by Organisations for Standards, bodies such as CEN and ISO; and other membership bodies including GSMA, the NFC Forum. This document contains details of the reference documentation used in STA published documents.

Want to learn more? Download the STA Reference Documentation.

The STA works to achieve its mission and vision by:

  • Working with national and regional smart ticketing systems to create interoperable smart tickets.

  • Publishing the functional and technical requirements for smart ticket interoperability.

  • Establishment of trust systems, specifications and certification.

  • Verification of operators' compliance with business rules.

  • Cooperation with other European and international bodies to promote smart ticketing interoperability.

Members of the STA work together in various Working Groups, for example on the topic of Account-Based Ticketing or Certification. Here, the envoys meet regularly (virtually or on site) to develop common standards and joint papers.

Meet our Executive Board

The STA is governed by a Executive Board, which is elected every three years. The last election took place at IT Trans in Karlsruhe, Germany, in May 2022. Chairpersons of the STA are Ralph Gambetta (chair), Carme Fabregas (vice chair) and Nils Zeino-Mahmalat (vice chair and treasurer).

Click on the pictures to get in touch with them via Linkedin.

Dr. Ralph Gambetta
Carme Fabregas

Other bord members are Mohamed Mezghani, Steve Holden and Jean Seng.

Stay up to date!

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Do you want to be part of the Smart Ticketing Alliance and help shape the future of ticketing in Europe?

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