Account Based Tickketing

Account based ticketing (ABT) is a new, promising way of e-ticketing that is different from traditional card-based schemes for fare-collection. Mainly because the bulk of the intelligence of the system is located in the central back office, not in local ticketing terminals and media. ABT offers advantages for the traveler like ease of use in the full mobility chain. It also offers flexibility for public transport authorities and mobility partners, for example with regard to fare changes.

In Smart Ticketing Alliance, partners work on a common vision with regard to account-based ticketing – with a mission:

  • To identify and develop what the influencing factors are to be considered when implementing an ABT system. For example: business, legal and security factors.

  • To propose a level playing field scenario that would allow for acting as a reference for policy makers to avoid fragmented implementations of account-based ticketing in Public Transport.

  • To propose scenarios for account-based ticketing at scale to serve as an instrumental statement for ABT to be considered an enabler for multimodal seamless travel in new scenarios for Public Transport jointly with other sustainable mobility service providers (B2B and B2C) at present and in future (MaaS)

In November 2022 an Open Stakeholder Workshop about ABT with many exciting discussions about best practice and worst experierence ha staken place in Brussels. The participants represented the entire spectrum of European public transport: they came from various public transport companies and authorities, the international ticketing standard publishers as well as international mobility and payment service providers and data experts.

Representatives from the MaaS Alliance, UITP, the European Passenger Federation and the EU Commission were also present.Representatives from the MaaS Alliance, UITP, the European Passenger Federation and the EU Commission were also present.

The STA has taken away the tasks and will continue the process in the ABT working group.

Working group ABT

The Smart Ticketing Alliance working group "Account based ticketing" identifies the influencing factors to be considered when implementing an ABT system.

Do you want to be part of one of these working groups and help shape the future of ticketing in Europe?

Nothing is as simple as that:

We use cookies to improve your experience and to help us understand how you use our site. Please refer to our cookie notice and privacy statement for more information regarding cookies and other third-party tracking that may be enabled.

Created with
Mailchimp Freddie Badge
Email icon
LinkedIn icon

© 2022 Smart Ticketing Alliance