Glossary
A common glossary is essential for fostering clear communication and collaboration across the public transport ticketing industry. The Smart Ticketing Alliance (STA) recognizes the importance of consistent terminology and has established the Working Group Glossary to address this need.
Our comprehensive guide ensures that stakeholders across the industry speak the same language, reducing misinterpretations and promoting a shared understanding of key concepts.
The STA Glossary serves several important functions:
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Consistency: It provides a unified set of definitions for e-ticketing terms used throughout the public transport ticketing sector, helping to align understanding among industry experts and newcomers alike.
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Clarity: By standardizing terminology, the glossary helps avoid confusion and misinterpretation, ensuring that terms are used correctly and consistently.
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Accessibility: For those new to the industry, the glossary offers clear explanations of industry-specific terms, including sources and relevant standards where applicable.
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Term: The specific terminology used in the industry.
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Abbreviations/Acronyms: Any related abbreviations or acronyms.
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Source: The origin of the term, especially when derived from standards.
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Definition: A clear and precise explanation of the term.
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Additional Commentary: Any extra information needed to fully explain the term, particularly when related to standards.
Download our glossary
The glossary also includes sections on abbreviations and acronyms used within the mobility sector and a separate list of abbreviations from standards bodies. Access the current version of the glossary to explore the standardized terms and definitions used in the public transport ticketing industry.
Get Involved
The Working Group Glossary is actively updated to include new terminology, such as that related to Mobility as a Service (MaaS), transitioning towards a broader e-ticketing glossary for door-to-door mobility contexts. We invite contributions and participation from industry professionals to enhance this valuable resource.
Interested in contributing? Contact Anja Wehmeyer for more information on how you can participate.