Glossary

Glossary of terms and abbreviations used in public transport ticketing and in mobility in general.

The Smart Ticketing Alliance Glossary was developed and is being maintained in order to clarify a number of e-ticketing terms often used in the jargon in the Public Transport Ticketing Industry. The target group of this glossary is diverse and comprises, among others, employees in governmental departments, public transport organisations and system suppliers with smart ticketing tasks.

The Glossary has been produced so that:

  • persons who have experience in the Public Transport Ticketing Industry use terms with the same meaning and avoid different interpretation of terms and misunderstanding

  • persons who are new to the Public Transport Ticketing Industry have ready access to a document that explains, with the source of the term where appropriate, the meaning used generally within the industry

The document is laid out in table form with columns depicting the term, a note of any abbreviations or acronyms, its source and the definition itself plus any additional commentary necessary to explain the terminology used, especially when the term is standards derived. Where possible, this document uses the terms of relevant existing standards.

For national contributions, the column Contributor indicates, who has added the term. Additionally, these items are marked with different colours. In addition to the section with terms and the definition thereof, there is a section on abbreviations and acronyms used in the mobility area.

There is also a separate section containing a list of abbreviations used by standards bodies in their work to design standards.

This glossary avoids common terms which are already defined in other contexts, such as “API” or “Account”. It will not redefine terms with a common meaning in a similar way. Only terms with a direct relation to mobility are defined.

Glossary group

The working group is actually updating the glossary to also include MaaS terminology and will thus migrate towards an e-ticketing glossary for the door-to-door mobility context.

Do you want to be part of one of these working groups and help shape the future of ticketing in Europe?

Nothing is as simple as that:

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